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Management Communication, by Arthur H. Bell, Dayle M. Smith
Download Management Communication, by Arthur H. Bell, Dayle M. Smith
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Finally business professionals will be able to learn how to communicate effectively. This book builds the essential writing, speaking, and listening skills needed to succeed. An entire section is devoted to helping non-native speakers of English in their efforts to produce readable, well-edited work. It includes Communication Dilemmas boxes that pose interesting, real-life communication choices and challenges. Six brief interviews with real communication experts are presented that explore a variety of different corporate environments. New sections are also included on social networking communications and the electronic career search. Business professionals will discover how to apply newly acquired communication skills throughout their careers.
- Sales Rank: #565135 in Books
- Published on: 2009-12-30
- Original language: English
- Number of items: 1
- Dimensions: 9.47" h x .88" w x 7.58" l, 2.03 pounds
- Binding: Paperback
- 608 pages
From the Back Cover
Effective managerial communication starts with an effective learning tool. Designed for an upper level undergrad, MBA, or Executive MBA course, Management Communication teaches students the essential writing and speaking skills within a business management context. Coverage includes intercultural communication, gender related issues, diversity issues, technology, media, crisis, and conflict resolution. Communication skills for leadership and team building are also developed. And students will gain a real-world perspective since the authors have applied communication concepts and techniques in such fields as retail sales, manufacturing, real estate, and corporate financial management. Key Features:
* The text provides a focused and concise approach to the key concepts.
* Includes cases with writing and speaking assignments designed for individual and group work. Additional cases can be found in the instructor's manual.
* The authors explain the material in a conversational style, then encourage students to "try it - evaluate it - perfect it."
* Students will learn to apply communication skills in various business fields.
* Many of the exercises and assignments are intended to get students to explore and use the Internet.
* A web site for the text provides an Internet guide consisting of over 600 Web addresses and descriptions, including information on job search, presentation skills, aids for business writers, and other related subjects.
* Visit the web site at www.wiley.com/college/bell
About the Author
Arthur H. Bell is Executive Director of MBA Programs at the Masagung Graduate School of Management, University of San Francisco, where he is also Professor of Management Communication. He holds his PhD in English from Harvard University and is the author of 49 books on a variety of management, communication, language, and literature topics. Among his most recent books are Winning with Trust in Business, with R. Cohn (Pelican, 2008), Butterflies Be Gone! Banishing Speaker's Nerves (McGraw-Hill, 2008), and You Can't Talk to Me That Way! Stopping Toxic Language in the Workplace (Career Press, 2006).
Dayle M. Smith is Professor of Management and Director of the Honors Program in the School of Business and Professional Studies, University of San Francisco. She holds her PhD in Organizational communication from the University of Southern California. She teaches undergraduate, MBA, and Executive MBA classes in Leadership, organizational behavior, teambuilding, and human resource management. She is the author of many books in her field, including Women at Work: Leadership for a New Century (Prentice Hall, 1999) and Learning Team Skills 2e (Prentice Hall, forthcoming 2009).
Most helpful customer reviews
3 of 3 people found the following review helpful.
A HIGH-QUALITY TEXT ON A PIVOTAL FACET OF CAREER SUCCESS!
By A Customer
The five major sections are: foundations for management communication; correspondence; reporting and proposing; career communication; managing oral communication; and global issues in management communication. There are twenty-five cases keyed to the chapter topics; a concise, bound-in handbook providing answers to questions about grammar, punctuation, usage, and documentation; exercises; many full-length examples; helpful shortcuts and acronyms; and guidelines for using the latest forms of information/communication technology. An instructor's manual is available. Powerpoint slides can be viewed and downloaded from the book's website.
Few skills are more central to career success than communication-it is gratifying to find a high-quality text that targets this critical subject. Reviewed by Yvette Borcia, Managing Partner, Stern & Associates, co-author of Stern's Sourcefinder: The Master Directory to HR and Business Management Information & Resources, Stern's CyberSpace SourceFinder, and Stern's Compensation and Benefits SourceFinder.
1 of 1 people found the following review helpful.
Your best business's weapon
By Serio Matteo
This book covers everything you need in order to be effective in your communication (the last 3 issues are covered in general but effective terms)
- Writing:Letters, memos, Emails
- Phone calls
- Speaking
- Listening
It misses one star for the pricing.
0 of 0 people found the following review helpful.
Surprised to actually enjoy this college-required reading...
By D. Gardner
Being a middle-aged college student, I'm used to years of required textbook purchases that I find of no use to me in the "real" world. I am pleasantly surprised however that I actually enjoyed this required textbook, and am able to apply much of what I've read in actual practice. I wish that all textbooks were that way. I have even recommended this to my husband as a casual read, as he wishes to improve upon his buiness communications, writing and meeting skills. I think the book is written well, and I'll refer to it even after class has long ended. Nicely done.
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